Terms and Conditions

All individuals who occupy any of the Amanzi Guest Homes on a short term rental basis are here forth referred to as 'Guests'. All individuals who either own, contract to, or work for Amanzi Guest Homes are here forth referred to as 'Amanzi Guest Home' . 

Each guest home is here forth referred to as 'Property', as appropriate to the booking at either Amanzi Beach House  (Umzumbe),  or Amanzi Country Manor (Nottingham Rd.)

The Guest who makes the booking thereby warrants his/her authority on behalf of all persons included in the booking to agree that all such persons shall be bound by the terms and conditions of this rental agreement.

The Guest shall not cede any of their rights or delegate any of their obligations under this agreement.

It is recorded and agreed that unless written permission is given prior to arrival, the follow statements are binding between Amanzi guest homes and guests:

1: Although every measure has been taken by Amanzi Guest Homes and its staff to ensure all equipment / appliances and facilities are in working order prior to guest check in, it is agreed and understood that should any defect be noted, Amanzi Guest Homes staff/owners or managers will do  all within it's / their  ability to rectify within reasonable  time. There may be times when defects cannot be resolved due to logistics, availability of spares, equipment, appliances, repair companies/personal, public holidays, time of day/week/month/year, weather, access  to property, security reasons, staff availability, political, war, riots, public services or any other unforeseen reasons.  Amanzi Guest homes cannot be held liable or responsible for any loss as a result.

1.1The Guest shall use the Premises for residential/holiday accommodation only.
1.2 The duration of the Guests occupation is as per the confirmed booking statement provided by Amanzi Guest Homes.

 1.3 The number of occupants/guests on the Premises during the duration of this agreement shall not exceed the maximum   number of persons as stated on our official website.  (Amanzi Beach House: max  10 adults and 2 children.  Amanzi Country Manor: 8 Adults max)
1.3.1 Any unauthorized additional Guests shall be charged at the rate of R1000 per person per day/night.   Guests  who violate this clause can be denied access to the property without any refund.

1.4 Unless indicated by Amanzi Guest Homes or prior permission is provided, Check in time is from 14:00 on the day of booking.  Check out by 10am on day of departure.  Late check out  can be charged at pro-rat rate to cover staff overtime.

1.5 The Guests shall not sub-let, permit anyone else to occupy or part with any possessions of the Premises or part thereof.

1.6: Property access: Amanzi Country Manor is located on a nature estate and has access to the property over a low lever causeway.  Should weather/rain/acts of nature, or any other reason prevent access to or from the property, Amanzi Guest Homes, its staff or owners will not be liable.  This shall apply equally to Amanzi Beach House.

 2.1 Amanzi Guest Homes cannot be held responsible, for any reasons,  should the guest decide not to utilize their booking or does not take up their occupation.
2.2 Crime prevention CCTV is active at Amanzi Beach House and will be used by Amanzi Guest Homes in the event of any disputes, queries, claims, crime or for any other relevant issues.
2.3 Guests accept that the entrance / driveway at Amanzi Guest Homes  is not suited to low slung cars or vehicles and is therefore  not responsible for any damage or loss caused as a result.
2.4 DSTV is provided at Amanzi Beach House, however, Amanzi Guest Homes is not liable should this service be interrupted for any reason.

2.4.1 TV and DVD player is provided at Amanzi Country Manor.  Please bring your own DVDs and CDs.

2.5 Guests  agree to use and activate the installed alarm systems as instructed and accept full  liability in the event of any loss or  damage at Amanzi Guest Homes, as a result of this not been done.

2.5.1. Although Amanzi Guest Homes has taken steps to secure the property and contents of the property and Guests; it is the Guest's responsibility to ensure that they have Travel Insurance in force for the entire duration of their occupation of the Premises.

2.6 A refundable Damages Deposit (R1500) shall be paid by the Guest when settling the balance after the initial deposit and shall be retained by Amanzi Guest Homes for any amount arising out of the cost of repairing any damage to the Premises and/or to the contents thereof and any other expense whatsoever for which the Guest might be liable in terms hereof and the balance of such deposit, if any, shall then be refunded to the Guest after the Premises have been vacated and Amanzi  Beach House has had the opportunity to inspect the Premises for the purposes hereof.

2.6.1The Guest shall notify Amanzi Guest Homes within 24 hours after the date of arrival of any defects in the Premises and shall, if the Guest has not notified Amanzi Beach House as foresaid, be deemed to have acknowledged that the Premises were received in good order and condition.

2.6.2 The Guest shall keep the Premises and its contents in good order and condition as they were on the date of arrival and shall return the Premises and the contents in the same good order and condition on the date of departure and all costs incurred in repairing any damage to the Premises or the contents shall be borne by the Guest.

2.6.3 The Guest shall use his best endeavors to keep the pool (Amanzi Beach House), garden, yard and grounds in good order and condition.
2.6.4 The Guest shall keep the Premises in a clean, tidy and sanitary condition.

2.7 The Guest shall not do anything or permit anything to be done in or on the entire Premises which is illegal and/or may be or may become a nuisance or annoyance to or in any way interfere with the comfort of neighbors.

2.8 The owners, management and staff  of Amanzi Guest Homes, can in no way be held responsible for any injury or  loss, inconvenience caused, or claim resulting from any ‘act of nature’, acts or issues beyond our reasonable control, theft, acts of crime, lack of government water or electrical supply or any other cause.

2.9 The Guest shall not have any claims of any nature against Amanzi Guest Homes for any loss, damage or injury which the Guest may directly or indirectly suffer by reason of any latent or patent defects in the Premises or fire in the Premises or theft from the Premises or by reason of the Premises or any part thereof being in a defective condition or state of disrepair or any particular repair not being effected by Amanzi Guest Homes or at all or arising out of any defect in the water, gas or electricity supply to the Premises or arising out of  any other cause either wholly or partly beyond Amanzi Guest Homes control or arising from any other cause whatsoever. The Guest uses the Premises entirely at his own risk.
2.10 The Guest takes full responsibility for all actions both on the Property and surrounds, which may lead to accident loss, death or any other events arising, directly or indirectly related to Amanzi Guest Homes.  

2.11 Smoking is prohibited in the residence on the Premises.
2.12 The Guest shall not be entitled to keep, or to bring onto the Premises any pets without the prior written consent of Amanzi Beach House.  No pets are allowed at Amanzi Country Manor.

2.12.1 Amanzi Country Manor reserves the right to remove any pets brought onto the property without permission or any pets which attack our staff.

2.13 The Guest shall not be entitled to make any duplicates of any keys in respect of the Premises without the prior written consent of Amanzi Guest Homes and shall, upon departure, forthwith deliver all keys (including remote controls) to Amanzi Guest Homes or its appointed agent.  A fee of Euro 150 will be charged for any lost keys or remotes.
2.14 Amanzi Guest Homes shall at any time have access to the Premises for the purpose of inspecting the Premises if there is any  suspicion that any of the Terms and Conditions have been compromised from clause 1.3;2.11;

2.14.1 Amanzi Guest Homes shall have access to the Premises for the purpose of showing prospective tenants or purchasers the Premises or for any other reasonable purpose provided that the Guests have been notified and it is with the least possible inconvenience to the Guest.

2.15 The Guest undertakes to pay to Amanzi Guest Homes  an amount equal to any claim made against Amanzi Guest Homes for any loss, damage or injury suffered in or on the Premises in consequence of any act or omission by the Guests.

 3.0 It is agreed that in order to confirm a provisional reservation the Guest must ensure that Amanzi Guest Homes receives the agreed Deposit, in a form acceptable to Amanzi Guest Homes.
3.1 The total amount owing in respect of the reservation shall be settled in a form acceptable to Amanzi Guest Homes at least 30 days prior to the arrival of the guest.

3.2 If the final amount is not settled at least 30 days prior to the arrival of the guest, Amanzi Guest Homes reserves the right to cancel the booking without refund.
3.2.1 In the event that the guest cancels a confirmed reservation more than 30 days prior to the agreed date of arrival, Amanzi Guest Homes  reserves the right to refund a portion or the full amount of the bookings/damages deposit at their discretion.
3.2.2 In the event the guest cancels  a confirmed reservation less than 30 days prior to the agreed date of arrival, Amanzi Guest Homes reserves the right to retain  the full amount of the bookings/damages deposit at their discretion.

In terms of Section 45 of the Magistrates Court Act of 1944, the Guest consents to the jurisdiction of the Magistrates Court over any action or proceedings which may be instituted against the Guest in terms of, or arising out of this agreement. This includes any breach of the terms of this agreement and in any such events Amanzi Guest Homes shall without prejudice be entitled to claim damages or eject the Guest from the Premises. The validity, interpretation and performance of this agreement will be governed by the law of the Republic of South Africa. The parties submit to the jurisdiction of the courts of the Republic of South Africa in respect of any dispute that arises in connection with this agreement.
 No alteration, cancellation, variation of or addition hereto shall be of any force or effect unless reduced to writing and signed by all parties to this agreement or their duly authorized representatives.
 This agreement cancels and supersedes the terms and conditions of all prior negotiations and agreements between the parties.
This document contains the entire agreement between the parties and no party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein. This agreement shall be binding upon all the parties who have executed it notwithstanding the failure of any person set forth herein as a party to do so.
No indulgence, leniency or extension of time which Amanzi Beach  House may show to the Tenant shall in any way prejudice Amanzi Guest Homes from exercising any of its rights in the future.

A) Except where otherwise noted, the contents of this web site, including the design, text, graphics and arrangement of the pages are our property and are our copyrighted material or that of the relevant content providers. ALL RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED.
B) In accessing Amanzi Guest Homes, you agree that you may only download the content for your personal non-commercial use. Amanzi Guest Homes reserves the right to withdraw this authorization at any time by notice on this web site.
C) You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these Amanzi Guest Home pages for any other purpose whatsoever without the prior written permission of Amanzi Guest Home.
D) You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
Trade Marks
E) The names, images and logos identifying Amanzi Guest Home or third parties and their products and services are proprietary marks of Amanzi Guest Home and/or third parties. Nothing contained herein shall be construed as conferring by implication, or otherwise any license or right under any trade mark or patent or copyright.
Links to other Web Sites
F) While using this web site you may access third party web sites though links. Such third party web sites are not under our control and we are not responsible for the availability of such sites or their contents. Any links provided on the web site are provided for your interest or convenience only and do not represent or imply any endorsement by us of such linked site and we cannot be held liable for any loss or damage which may arise from use of such third party web site or contracts entered into resulting from the use of such third party web sites. You acknowledge that the use of such third party web sites is governed by the terms and conditions of use applicable to such sites.
Disclaimer regarding merchandise and products
G) Merchandise, products or services may be provided to you by third parties through this web site or links to third party web sites on this web site. Neither we nor any of our officers, directors, shareholders, employees, agents, affiliates, or sponsors, licensors or the like, make or give any representation or warranty or condition, either express or implied, to you regarding any such merchandise, products or services nor the content of any third party provider's web site nor the accuracy or completeness of any third party provider's representations nor the legality, reliability, quality or suitability of any third party providers or their merchandise, products or services.
H) Your transactions with any third party provider are solely between you and the third party provider and are subject to any terms and conditions that may apply to such transactions. You agree to pay all charges incurred by you with any third party provider. You will also be responsible for paying all applicable taxes (if any) relating to such charges.
I) Before entering into any transaction to acquire merchandise, products or services from any third party provider made available through this Web Site please see section above entitled "Links To Other Web Sites".
Exclusion of Liability
J) This site and the information, names, images, pictures, logos and icons regarding or relating to Amanzi Guest Home , its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
K) In no event will Amanzi Guest Home be liable for any damages including, without limitation indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other explicit action, arising out of or in connection with the use of the site. Amanzi Guest Home  does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
L) No warranty is given that this web site shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability.
M) We accept no liability in respect of losses or damages arising out of changes made to the content of this web site by any third parties.
N) Access to and use of this web site is at your own risk and we do not warrant that use of this web site or any material downloaded from it will not cause damage to any property or data, including but not limited to loss of use of data or equipment, loss of data or computer virus infection.
O) Nothing in these terms and conditions shall attempt to exclude liability for death or personal injury arising from our negligence or breach of duty or for fraudulent misrepresentations.
P) If there is any conflict between these terms and conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.
Q) If any of these terms and conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms and conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
R. These terms and conditions shall be governed by and construed in accordance with the laws of South Africa. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of South Africa.